Question 1

Do clients need to create an account to review files in File Approved?

Accepted Answer

No. Clients receive a link and review instantly without creating an account or downloading any app. This removes the single biggest reason clients delay feedback, namely the friction of signing up for a new platform. Anyone with the link can open the review page immediately.

Question 2

What is File Approved and how does it work?

Accepted Answer

File Approved is file approval software for video editors, motion designers, and creative agencies. You upload a file and the app generates a private review link. Clients open the link, leave timecoded comments or frame annotations, and click Approve or Request Revisions. Every action is logged and timestamped.

Question 3

How is File Approved different from Frame.io?

Accepted Answer

Frame.io requires clients to create an Adobe account before reviewing anything. File Approved requires no client account. Frame.io starts at $15 per seat per month. File Approved has a free plan including 3 review links and 500MB storage. Frame.io targets large post-production teams. File Approved is built for freelancers and small agencies who need fast, frictionless client approvals.

Question 4

Is File Approved free to use?

Accepted Answer

Yes. The free plan includes 3 active review links, 500MB of file storage, timecoded video comments, one-click approval, and the approval certificate. No credit card is required. The Pro plan at $49 per month adds unlimited review links, 500GB storage, custom branding on review pages, and password protection.

Question 5

How does the approval certificate work in File Approved?

Accepted Answer

When a client clicks the Approve button on a review page, File Approved generates a timestamped certificate recording the reviewer name, approval time, file name, and version. This certificate serves as a written record of client sign-off and can be used to resolve payment disputes or revision scope disagreements.

Question 6

What file types does File Approved support for client review?

Accepted Answer

File Approved supports video files including MP4, MOV, and WebM, images in JPG, PNG, GIF, and WebP formats, and PDFs. Video files use the full timecoded comment and frame annotation interface. Any file your client can view in a browser can be reviewed and approved.

Question 7

Can I use File Approved for multiple client projects at the same time?

Accepted Answer

Yes. Each approval request is a separate review link with its own comment thread, approval status, and history. The free plan supports 3 active links at once. The Pro plan removes that limit entirely, so agencies managing many concurrent projects can create as many links as needed.